1. Introduction
At Luxe Black Diamond (“we,” “our,” or “the Company”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or purchase from LuxeBlackDiamond.com.

2. Information We Collect
We may collect the following types of information:

• Contact Information: name, phone number, email, shipping address.
• Payment Information: processed securely by third-party providers (we do not store full payment details).
• Shipping Information: delivery addresses and instructions.
• Technical Data: IP address, browser type, operating system, cookies, browsing behavior.
• Usage Data: products viewed, cart history, purchases, and interactions with the Website.

3. How We Use Your Information
We use personal data to:

• Process orders, payments, and deliveries.
• Manage returns, refunds, and customer service requests.
• Send order confirmations, updates, and support responses.
• Provide marketing communications (only with your consent).
• Improve our Website performance and user experience.
• Comply with legal and tax obligations.

4. Legal Basis for Processing

• Consent: for newsletters and marketing communications.
• Contract performance: to process your purchase and deliver your products.
• Legitimate interests: to improve Website performance and prevent fraud.
• Legal compliance: to meet tax and regulatory requirements.

5. Sharing of Data
We may share data with:

• Shipping and delivery companies.
• Payment processors and financial institutions.
• Analytics and website performance tools (e.g., Google Analytics).
• Government authorities when legally required.

We do not sell your personal data to third parties.

6. International Transfers
If data is transferred outside your country, we ensure adequate security and legal safeguards are in place.

7. Data Retention
We retain data as long as necessary for the purposes described:

• For purchases: until the order is fulfilled and the warranty period ends.
• For marketing: until you withdraw your consent.
• For legal and tax purposes: for the duration required by law.

8. Your Rights
You may:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your information, unless retention is legally required.
• Object to processing for marketing purposes.
• Request restriction or portability of your data where legally applicable.
• Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at luxeblackdiamond@outlook.com.

9. Security
We use technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.

10. Cookies
Our Website uses cookies to enhance user experience, track site usage, and personalize content. You may adjust cookie preferences through your browser settings.

11. Children’s Privacy
Our Website is not intended for individuals under the age of 13. If we learn we have collected personal data from a minor without parental consent, we will delete it promptly.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

13. Contact Us
If you have questions about this Privacy Policy or how we process your information, please contact us:

luxeblackdiamond@outlook.com | (617) 581-4766